Terms and Conditions

These Terms and Conditions govern the relationship between KudosBet Casino (referred to as “the Casino”, “we”, or “us”) and any individual who registers or uses the platform (referred to as “you” or “the player”). By creating an account, you confirm that you have read, understood, and agreed to all terms set out below. These terms comply with Swiss federal gambling regulations under the Geldspielgesetz.

1. Eligibility and Account Registration

Who May Register

The Casino is open exclusively to individuals who:

  • Are aged 18 years or older
  • Are residents of jurisdictions where online casino play is permitted
  • Are not registered on OASIS or any applicable self-exclusion system
  • Are acting on their own behalf and not as an agent for a third party

Creating an account on behalf of another person, or providing false information during registration, constitutes a breach of these terms and will result in immediate account closure and forfeiture of any funds held.

One Account Per Player

Each player may hold only one active account. Duplicate accounts will be closed and all associated bonuses voided. If you believe a duplicate has been created in error, contact support@kudosbet.ch immediately.

2. Account Verification (KYC)

KudosBet is required by Swiss law to verify the identity of all players before processing withdrawals above CHF 500. Verification documents include:

  • Government-issued photo identification (passport or Ausweis)
  • Proof of current address dated within 90 days (utility bill or bank statement)
  • Proof of payment method used

Failure to provide documentation within a reasonable timeframe may result in account suspension. Verification is a one-time process unless your circumstances change.

3. Deposits and Withdrawals

Deposits

All deposits are processed in CHF. The minimum deposit is CHF 10 for most payment methods. Deposits are credited to accounts immediately or within one business day depending on the payment method used.

Withdrawals

Withdrawal MethodProcessing TimeMinimumMaximum
TwintSame dayCHF 20CHF 5,000
Visa / Mastercard1-3 business daysCHF 20CHF 10,000
Bank Transfer2-5 business daysCHF 50CHF 100,000
CryptocurrencyUnder 2 hoursCHF 20CHF 50,000

Withdrawals are processed only to payment methods previously used for deposit. The Casino reserves the right to request additional verification before releasing withdrawals above CHF 5,000.

4. Bonus Terms

Welcome Bonus

The welcome bonus is available to new players making their first qualifying deposit. Key conditions:

  • Minimum qualifying deposit: CHF 20
  • Wagering requirement: 35x the bonus amount
  • Maximum bonus per deposit: As stated in the active promotion
  • Wagering must be completed within 30 days of bonus activation
  • Maximum bet while wagering: CHF 5 per spin or hand
  • Maximum withdrawal from bonus winnings: CHF 5,000

General Bonus Conditions

  • Only one bonus may be active at any time
  • Bonuses cannot be transferred between accounts
  • The Casino reserves the right to modify or withdraw bonus offers at any time
  • Fraudulent or coordinated bonus abuse will result in account closure

5. Game Rules and Fair Play

All casino games use certified Random Number Generation (RNG) technology audited by independent third parties. Payout percentages are verified and published. The Casino prohibits:

  • Use of automated software, bots, or artificial intelligence to influence gameplay
  • Coordinated play between multiple accounts
  • Exploiting software errors or vulnerabilities

Any player found engaging in unfair play will have their account suspended and winnings voided.

6. Responsible Gambling

KudosBet is committed to responsible gambling. Players may request the following at any time:

  • Deposit limit adjustments (immediate for reductions)
  • Cool-off periods
  • Full self-exclusion via OASIS register

For urgent support, contact the Swiss helpline: 0800 040 080 (free, 24/7).

7. Privacy and Data Protection

KudosBet processes personal data in accordance with Swiss data protection law and applicable EU GDPR standards. Player data is used solely for account management, regulatory compliance, and service improvement. Data is never sold to third parties.

8. Modifications to Terms

The Casino reserves the right to update these Terms and Conditions at any time. Material changes will be communicated to registered players via email. Continued use of the platform following notification constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by the laws of Switzerland. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent Swiss courts.

10. Contact

For questions regarding these terms, contact the KudosBet support team at support@kudosbet.ch or via live chat available 24 hours a day, seven days a week.